Delivery Information
Orders are usually processed and posted within 2 working days. – We ship Worldwide!
All parcels will be sent via Royal Mail or Courier.
Our working hours are Monday to Friday (excl public holidays) 10am – 4pm
UK Orders:
FREE Collection within 30 miles of Dundee
Standard Parcel – £4.25
Signed For Parcel – £5.25
Next Working Day (Order by 1pm) – £9.95
Europe Zones 1 & 2:
Upto £50 – Airmail £8.00 / Signed or Tracked £12.00
£50 to £100 – Airmail £12.00 / Signed or Tracked £16.00
Please contact us for a price on orders over £100
Europe Zones 3:
Russia, Turkey, Switzerland, Faroe Islands, Greenland, Gibraltar & Iceland
Upto £50 – Airmail £10.00 / Signed or Tracked £14.00
£50 to £100 – Airmail £14.00 / Signed or Tracked £18.00
Please contact us for a price on orders over £100
USA & Canada:
Upto £50 – Airmail £15.00 / Signed or Tracked £19.00
£50 to £100 – Airmail £19.00 / Signed or Tracked £23.00
Please contact us for a price on orders over £100
Rest Of The World:
Upto £50 – Airmail £16.00 / Signed or Tracked £22.00
£50 to £100 – Airmail £209.00 / Signed or Tracked £26.00
Please contact us for a price on orders over £100
UK Delivery Info:
Delivery times for UK orders are usually 1-3 working days but we have to allow 15 working days to pass before an order can be classed as lost. The only way to guarantee delivery for a specific date is when Next Working Day is the delivery option chosen. Next Day orders placed by 1pm Mon-Fri will be posted that day for delivery on the Next Working Day (Mon-Fri). Next Day orders placed on a Friday after 1pm will be posted on the next working day, usually Monday unless that is a Bank Holiday.
International Delivery Info:
We ship worldwide! Delivery is usually 1-3 weeks depending on yours countries postal service and customs clearance, but we have to allow 30 working days to pass before we can class an International order as missing (40 days for Israel, Brazil & Italy).
Import Fees & Customs Clearance:
If your delivery address is outside the UK then import duty, vat and/or customs clearance fees may need to be paid before the parcel will be delivered. This has come into effect since Brexit and we have no control over these and requirements will vary between countries. It is the buyers responsibility to look into and pay these fees if applicable.
Important International Information:
Full Airmail Tracked is not available in some countries so these orders will be sent via a Signed For service instead, these may be part-trackable. The maximum weight Royal Mail will allow for International parcels is 2kg, orders over this may be split into small parcels. As a general guide, hair dyes are normally around 110g each and shampoos/conditioners around 250g each.
Delivery Delays:
Any industrial action, pandemic or extreme weather conditions that may affect the delivery of your order are beyond the control of FunkyEars and we therefore must allow additional time for delivery during these periods. A one-day strike or weather problem can affect postal deliveries for several days due to the backlog created and therefore we would need to allow extra working days for delivery before we could accept an order was lost in the post. We cannot be held responsible for any adverse weather conditions, pandemics, postal strikes or other industrial action (national or localised) that may affect the delivery of your order. Once strikes are over backlogs of mail may mean your order could still be delayed. Postal strikes/industrial action can affect all deliveries including Special Delivery/Next Working Day. For information on proposed Royal Mail action and delivery service updates please check their website Royal Mail Service Updates