FAQs
Ordering & Payment
The price on the product is the price you pay, there are no hidden extras. For UK customers a full vat invoice can be supplied if required, simply mention this in the additional information section at checkout or send us an email.
Stock is updated as each order arrives so if the product shows ‘In Stock’ then we should have it. In case of any discrepancy we would contact you to arrange an alternative item or a refund – your choice.
All orders are double checked prior to posting so everything should be there. If, however, an item is missing or faulty please contact us straight away.
Beeunique is a retail shop rather than a wholesaler, however If you are ordering 15 or more of the same product please contact us prior to ordering for a quote.
If the order has not been posted then please Contact Us straight away giving the order reference number and the correct address details. If the order has already been dispatched we will issue a refund less postal charges we have incurred, and then only once the parcel has been returned to us by the postage/courier service. Please therefore ensure that all Address/Delivery information on your account is correct and up-to-date, if you are unsure how to remove an old address please contact us and we can update your account for you.